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Novu name and logo_edited.png

Privacy Policy
 

Last updated: 01/09/2025

 

NOVU ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

 

1. Information We Collect
We collect personal information that you voluntarily provide to us when you register, place an order, sign up for newsletters, or otherwise interact with our site. This may include:

  • Name, email address, mailing address, phone number

  • Payment information (credit/debit card details)

  • Order history and preferences

  • IP address and browsing behavior

  • Any other information you choose to provide


     

2. How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders and inquiries

  • Improve our website, products, and services

  • Send promotional emails and offers (you can opt-out anytime)

  • Prevent fraudulent activity and ensure security compliance


     

3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with trusted third-party service providers solely to perform services on our behalf, such as payment processing, shipping, analytics, and marketing. All service providers are bound by confidentiality agreements.


 

4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze trends, and manage the website. You can manage cookie preferences through your browser settings.


 

5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.


 

6. Your Rights
You have the right to access, correct, or delete your personal data. You can opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.


 

7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


 

8. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.


 

9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: [insert contact email].

 

By using NOVU’s website and services, you consent to the terms of this Privacy Policy.

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