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Novu name and logo_edited.png

Terms and Conditions

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Welcome to NOVU. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and purchasing our products. By accessing or using our site, you agree to be bound by these Terms. If you do not agree to any part of the Terms, you may not access our website.

 

1. Use of Website

  • You must be at least 18 years old or visiting under the supervision of a parent or guardian.

  • You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.

     

2. Product Information & Orders

  • All product descriptions and images are for informational purposes. Actual colors and designs may vary slightly due to manufacturing differences and screen settings.

  • We reserve the right to accept, modify, or decline any order at our discretion.

     

3. Pricing & Payment

  • All prices are listed in INR. We accept the payment methods available at checkout.

  • Full payment is required at the time of ordering. Orders are processed only after payment is successfully received.

  • NOVU reserves the right to change product prices and shipping fees at any time.

     

4. Shipping & Delivery

  • Orders are shipped within India only. Delivery timelines and shipping policies are available on our Shipping Policy page

  • NOVU is not responsible for delivery delays beyond our control (e.g., courier issues, force majeure).

     

5. Returns & Refunds

  • Our return and refund policy is outlined on our Return Policy page. Please review it before making a purchase.

     

6. Intellectual Property

  • All content on this site, including logos, product images, and written material, is the property of NOVU and protected under intellectual property laws. Unauthorized use is prohibited.

     

7. Limitation of Liability

  • NOVU shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products.

     

8. Changes to Terms

  • NOVU reserves the right to modify these Terms at any time. Changes will be posted on this page and are effective immediately upon posting.

     

9. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

     

10. Contact Information

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